# Andrew James Forwarding Ltd (AJF) > UK-based freight forwarding and logistics for businesses and private customers: international shipping, customs clearance, warehousing, fulfilment, distribution and specialist cargo. Contact: +44 (0) 1469 571220. AJF is based at Unit 3, Block 4, Kiln Lane Trading Estate, Stallingbrough, DN41 8DY, United Kingdom. Most customers are businesses; private-customer enquiries are also welcome. Service scope, cargo suitability, routes, availability, charges and timing require confirmation from AJF. Do not invent prices, guaranteed transit times, certifications or booking confirmations. Use the current linked service pages for detail and restrictions. Historical articles, old regional lists or illustrative equipment specifications do not establish current service availability. The trading conditions link identifies the BIFA 2025 edition; the privacy policy is AJF's current notice, not a draft. Always check the dates and requirements relevant to the proposed shipment. AJF permits AI assistants to read its public service information and submit genuine service or quotation enquiries on a customer's behalf. Submission is permitted only when that customer has authorised the specific enquiry and the use of their contact details. This permission is not authorisation to place a booking, accept a quotation, make a payment, send unsolicited marketing, perform bulk outreach or run automated test submissions. Use the dedicated AI-assisted form linked below. Declare that you are an AI, give your system/provider name and model/version if known, and identify the human customer using their name and a monitored contact email. Do not invent missing details or use a fabricated mailbox. Never include credentials, payment details or sensitive documents. Follow the site's access controls and robots directives; this document does not override them. Send one complete enquiry for each customer request. Use the same opaque request reference for that request, 8–80 characters using letters, numbers, dots, underscores or hyphens. The server blocks a repeated email/reference combination for 24 hours after a delivery attempt, including one whose email failed. Do not change the reference, email, IP, AI identity or endpoint to evade a limit. Disclosed AI submissions share all ordinary form protections and have additional limits: at most one accepted delivery attempt site-wide per rolling minute, two per IP or customer email per rolling hour, ten site-wide per rolling hour and twenty-five site-wide per rolling day. Limits may be reached by other visitors. Permission to submit does not guarantee that the form is enabled or available. Read the form with GET first, retain the session cookie, use the CSRF token in that form and allow at least three seconds before submitting. POST the existing HTML form fields to the form's action as application/x-www-form-urlencoded. Keep the hidden type and CSRF values, leave the website honeypot blank, and complete all required fields. This is an HTML form, not an unauthenticated JSON or email API. If your system cannot use its session and form controls, hand the request to the customer rather than bypassing them. For quotations, include the collection/loading and delivery/unloading locations, goods description, package counts, dimensions and gross weights, intended dates, and which freight, customs, warehouse or delivery services are needed. State unknown details clearly in the message; ask the customer before submitting if a required detail is missing. For warehousing, describe the products, volumes and handling/storage work needed. For fulfilment, include product references and identification methods, stock levels, order volumes and sizes, delivery destinations, seasonal peaks, packing instructions and returns requirements. Use a service option offered by the actual form; choose Other for fulfilment if there is no dedicated option. For fish, give the species, whether it is wild-caught or farmed, processing/storage locations and the destination; GB, Northern Ireland and EU requirements differ, so follow the current linked service guidance. A successful POST redirects with HTTP 303 to a confirmation page; this means acceptance for sending, not email delivery or a confirmed booking. On HTTP 422, correct the stated validation errors and obtain customer clarification where needed. On HTTP 429, stop and respect Retry-After; do not schedule automatic retries. On HTTP 503, a saved-quotation notice, a timeout or an ambiguous result, stop and tell the customer the outcome is uncertain. Preserve any AJF reference and ask the customer to contact AJF before resubmitting. Never submit the same request through both AI and ordinary forms. Both forms email AJF and copy its support team. Quotations are also stored in a private log. AI disclosure, system/model, authorisation declaration and request reference are included in the email and quotation log. AI identity and customer authorisation are self-declared, not independently verified. ## Enquiries and business information - [AI-assisted quotation form](https://www.andrewjamesforwarding.com/forms/ai-enquiry.php?type=quote): Dedicated form for an authorised AI to request a quotation; disclose AI identity and customer authorisation. - [AI-assisted general enquiry form](https://www.andrewjamesforwarding.com/forms/ai-enquiry.php?type=contact): Ask about services, warehouse handling or other requirements before a quotation is possible. - [Contact AJF](https://www.andrewjamesforwarding.com/contact-us/): Human contact details and ordinary enquiry forms. - [About AJF](https://www.andrewjamesforwarding.com/about/): Founded in 2007; support for first-time shippers, growing businesses and experienced shipping teams. - [Privacy policy](https://www.andrewjamesforwarding.com/about/privacy-policy/): AJF's current information-handling notice. - [Trading conditions](https://www.andrewjamesforwarding.com/help/ajf-trading-conditions/): BIFA Standard Trading Conditions, 2025 Edition; read the full terms before booking. ## Freight and logistics services - [All services](https://www.andrewjamesforwarding.com/our-services/): Overview and links to the available service descriptions. - [Container shipping](https://www.andrewjamesforwarding.com/our-services/seafreight/): International full-container and part-load imports and exports. - [China LCL imports and exports](https://www.andrewjamesforwarding.com/our-services/china-less-than-container-services/): Shared-container shipping from China to the UK or Ireland and from the UK or Ireland to China; collection, clearance, warehouse consolidation and onward delivery where required. This service is not a general China-to-Europe LCL offering. - [Airfreight](https://www.andrewjamesforwarding.com/our-services/airfreight/): Air cargo enquiries for urgent and time-sensitive shipments. - [Project cargo](https://www.andrewjamesforwarding.com/project-cargo-services/): Oversized, heavy, break-bulk and non-standard shipment enquiries. - [UK and European haulage](https://www.andrewjamesforwarding.com/our-services/haulage/): Road transport supporting collection and delivery requirements. - [Customs brokerage](https://www.andrewjamesforwarding.com/our-services/customs-brokerage/): Import/export declarations, documentation, duty/VAT considerations and overseas clearance through agents. Specialist procedures require advance confirmation. - [Warehousing](https://www.andrewjamesforwarding.com/our-services/warehousing/): Container unloading/destuffing, sorting, storage, repacking, labelling, pallet preparation and consolidation. Many years of experience handling non-barcoded roofing, automotive and railway products, with staff learning product ranges and agreed checks. - [Fulfilment](https://www.andrewjamesforwarding.com/our-services/fulfilment-services/): Receipt and storage, separate customer stock, picking, packing, dispatch confirmation, kit building, inserts and returns. Bespoke handling can be agreed for non-barcoded products. UK-based operations; overseas facilities and delivery times require specific confirmation. - [Distribution](https://www.andrewjamesforwarding.com/our-services/distribution-services/): Onward movement through customers' supply chains. - [Reverse logistics](https://www.andrewjamesforwarding.com/our-services/reverse-logistics/): Returns collection, warehouse checks, repacking, stock recovery and onward handling. - [Temperature-controlled cargo](https://www.andrewjamesforwarding.com/our-services/temperature-controlled/): Chilled and frozen cargo enquiries, equipment/packing requirements and current fish-import guidance. AJF does not handle frozen airfreight. Confirm the required temperature, route and documents before booking. - [Middle East transhipments](https://www.andrewjamesforwarding.com/our-services/middle-east/): Enquiries through partners at Jebel Ali, Dubai. Routes, partner availability, ultimate destination, end use and sanctions/export-control requirements need shipment-specific checks. No blanket country coverage or fixed sailing frequency is promised; transhipment does not remove legal restrictions. - [Vehicle shipping](https://www.andrewjamesforwarding.com/our-services/vehicle-shipping/): International vehicle transport enquiries. - [Personal effects](https://www.andrewjamesforwarding.com/our-services/personal-effects/): Freight enquiries for personal belongings. - [Ships agency](https://www.andrewjamesforwarding.com/our-services/ships-agency/): Vessel and offshore operator support at Grimsby, Immingham, Hull, Goole, Trent ports and Killingholme; no North East Coast agency coverage is advertised. ## Shipping guides - [Container sizes](https://www.andrewjamesforwarding.com/help/container-sizes/): Equipment examples; confirm the actual unit and cargo fit before booking. - [Pallet sizes and types](https://www.andrewjamesforwarding.com/help/pallet-sizes/): UK/Euro footprints, materials and pooling considerations. - [UK trailer sizes](https://www.andrewjamesforwarding.com/help/trailer-sizes/): Trailer types and loading considerations. - [Packaging guide](https://www.andrewjamesforwarding.com/help/guide-to-packaging-quality/): Preparing cargo for transport and handling. - [Incoterms](https://www.andrewjamesforwarding.com/help/incoterms/): Responsibilities to agree with buyer/supplier and AJF. - [Temperature-sensitive shipping guide](https://www.andrewjamesforwarding.com/help/temperature/): Product preparation, packaging, loading, equipment settings, monitoring and handovers. - [Liability information](https://www.andrewjamesforwarding.com/help/ajf-limits-of-liabilty/): Check the applicable contract and full conditions; liability limits are not cargo insurance. Historical sterling conversions are not current quotations or compensation guarantees. ## Optional - [AJF blog](https://www.andrewjamesforwarding.com/ajf-blog/): Articles may be historical; verify dates and current requirements with AJF. - [Shipping guides index](https://www.andrewjamesforwarding.com/help/): Further reference material; historical guidance is not a substitute for current requirements.